Frequently Asked Questions

Everything you need to know about shopping with Mave.

What is the standard shipping time for electronics?

Orders are typically processed within 24 hours. Standard shipping takes 3-5 business days, while express options are available at checkout for 1-2 day delivery.

Do my Mave products come with a warranty?

Yes, all electronic devices purchased through Mave include a comprehensive 12-month manufacturer warranty covering any technical defects or hardware malfunctions.

What is your return policy for opened items?

We offer a 30-day return window. If the item is opened, it must be returned with all original packaging, cables, and manuals to be eligible for a full refund.

Are the devices sold on Mave authentic and certified?

Absolutely. Mave only partners with authorized distributors to ensure all products are 100% authentic and meet international safety and quality standards.

Do you offer international shipping?

Currently, we ship to over 50 countries worldwide. Shipping costs and delivery timelines are automatically calculated at checkout based on your specific location.

Which payment methods do you accept?

We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer interest-free installment plans through Klarna and Affirm.